Today’s high-volume casino resorts have proven to be a perfect fit for
CVPS’s effective tracking system. Vehicle damage, employee performance,
retrieval times and VIP features are among the most popular elements in this
environment.
- VIP recognition
- VIP first-out options
- Claims reduction
- Lost key recovery
- Integrated License Plate Recognition
- Employee performance
- Parking & retrieval times
- ‘Live’ operations monitor
- Garage status
- Productivity graphing
- Request kiosks
- Dial-up request module
- Hand-held technology
- All-time history
The perfect scenario …
Upon
surrendering the vehicle to the valet, six digital shots are taken of the vehicle
just prior to entering the parking facility (claims prevention). Date, time,
valet driver, ticket # and the six images are stored in the database for immediate
look-up. To request a vehicle, the guest may scan the ticket at the request
kiosk located in the lobby, eliminating the need for lines in front of the valet
window. The guest appreciates this ultra-convenient feature and the valet can
focus on moving cars. Six additional images may be taken at the garage exit,
once again date and time-stamping the whole process while recording the driver
I.D. Lost keys can easily be tracked down, simply by looking at the vehicle
data-screen’s arrival information. The ‘parked-by’ attendant
is quickly identified.
VIP’s may be treated with priority consideration, by causing their retrieval
request to jump to the top of the list automatically. VIP’s may also be
identified upon arrival via plate or window decal (using hand-held PC technology).
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